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5 Steps to Launch Hosted Exchange 2010

February 23rd, 2011

For the last several years, hosted service providers have used the Hosted Messaging and Collaboration (HMC) solution in order to support hosted Exchange deployments. With the release of Microsoft Exchange Server 2010 Service Pack 1, Microsoft has created a new way to support hosted Exchange deployments. Because of this, HMC 4.5 is the last HMC version that will be offered to hosted service providers.

Note: Microsoft will continue to support HMC 4.5 and HMC 4.0 through December 2011. HMC 3.5 will be supported for existing customers until July 2011.

1. Setup a New Domain
Even if you already offer EX2003 or 2007, this new version of HE2010 requires a New Standalone Environment with 64 bit machines.

2. Deploy in Hosting Mode
Exchange 2010 SP1 is the first multi-tenant ready Exchange Server version that includes hosting features that will allow hosted services providers to create and manage multiple organizations in the same Active Directory forest. Exchange 2010 SP1 can be deployed using a special “/hosting” switch that installs Exchange 2010 SP1 in “Hosting Mode”.

3. Select a Control Panel
Since Exchange 2010 SP1 in hosting mode doesn’t allow the usage of the Exchange Management Console (EMC), it’s recommended to use a third party Control Panel such as Ensim Unify SP to help with provisioning of organizations, administrators, users and resellers. The Ensim Unify Service Provider Control Panel supports non MPF for Hosted Exchange 2010.

4. Migrate
Migrating from HMC 4.5 to Exchange 2010 SP1Guidance on how you can migrate (there will not be a direct upgrade option) from HMC 4.5 to Exchange 2010 SP1 is complete and can be downloaded via this link to the Microsoft Hosting Partner Technical Advisor blog.

Note: Microsoft will not create any guidance on how to migrate from HMC 3.5 to Exchange 2010 SP1 running in hosting mode.

5. Licensing
The licensing model for hosted service providers remains consistent with the model used with previous versions of Exchange. That is a hosted service provider can license Exchange via the Service Provider Licensing Agreement (SPLA) which provides user/month pricing or via High Volume Sales (HVS) which provides SPLA at steep discounts based on volume.

For more information on Exchange 2010 SP1 for Hosted Service Providers: Microsoft TechNet

dchang Service Provider, The Everything Bucket

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